The payment method Visa / Mastercard permits a maximum transaction limit of 5,000 EUR for both deposits and withdrawals. This limit applies irrespective of the device used, meaning players accessing the casino via mobile devices will encounter the same ceiling. This ensures a consistent transaction experience across all platforms.
Cryptocurrency options like Litecoin (LTC) and USDT (TRC-20) offer a higher transaction limit of 10,000 EUR, significantly exceeding the 5,000 EUR cap for card payments. This higher limit is beneficial for players wishing to move larger sums of funds quickly. These methods also support instant deposits, unlike Visa/Mastercard.
Prepaid methods such as CashLib and CashtoCode eVoucher are restricted to a maximum transaction limit of 1,000 EUR. This lower limit, compared to the 5,000 EUR for Visa/Mastercard or 10,000 EUR for crypto, makes them more suitable for smaller, controlled transactions. These methods also do not facilitate withdrawals.
Secure payments and limits at Fake-Casino
Deposit not arrived: first 3 check steps
If a deposit has not arrived, the first step is to verify the chosen payment method, such as Visa / Mastercard, and confirm its active status. Players should ensure they have selected a method that supports deposits, as CashLib and CashtoCode eVoucher are exclusively for deposits. Checking this initial selection prevents common errors.
The second crucial step involves reviewing the transaction details, particularly the amount entered and the recipient's information, for accuracy. For example, if a deposit was attempted with a limit of 10 EUR using CashLib, ensuring the amount falls within this range is vital. Incorrect details can lead to failed transactions.
Thirdly, users should check their account balance with their bank or payment provider to confirm the funds have been debited. If a deposit of 20 EUR using Litecoin (LTC) was initiated but the funds remain in the user's wallet, it indicates the transaction did not leave the user's control. This confirms the issue lies outside the casino's processing.
After deposit: 5 to 30 minutes waiting time
Deposits made via Litecoin (LTC) and Dogecoin (DOGE) typically require a waiting time of 5 to 30 minutes to be credited to the player's account. This duration accounts for the network confirmation times inherent to these cryptocurrency transactions. Players should anticipate this brief delay after initiating a deposit with these methods.
In contrast, USDT (TRC-20) deposits are processed almost instantly, with an expected waiting time of 1 to 5 minutes. This significantly shorter processing window makes USDT a preferred option for players seeking immediate access to their funds. The efficiency of TRC-20 ensures a rapid deposit experience.
Other methods like Visa / Mastercard and CashtoCode eVoucher offer instant deposits, meaning funds are typically available immediately after the transaction is confirmed by the payment provider. This eliminates any waiting period, allowing players to start gaming without delay. These instant deposit options provide the most immediate access to gameplay.
Deposit Failed: Check 5 Common Causes
A common cause for deposit failure, especially with methods like Visa / Mastercard, is exceeding the established transaction limit of 5,000 EUR. If a player attempts to deposit an amount higher than this limit, the transaction will be declined by the payment processor. It is essential to adhere to these specified financial boundaries.
Insufficient funds in the player's account is another frequent reason for failed deposits across all payment methods, from Neteller to Banküberweisung. For instance, attempting to deposit 20 EUR with a balance of only 10 EUR will result in the transaction failing. Always ensure sufficient balance before initiating a payment.
Incorrectly entered payment details, such as card numbers or expiry dates for Visa / Mastercard, or wrong wallet addresses for cryptocurrencies like Bitcoin (BTC), will invariably lead to failed transactions. A single digit error in a Bitcoin address can cause the deposit to be lost permanently, underscoring the need for meticulousness.
Expired prepaid vouchers like CashLib or CashtoCode eVoucher, if not used within their valid period, will also result in deposit failures. These vouchers have a specific usage window, and attempting to redeem an expired one will prevent the funds from being credited. Always check the expiry date before attempting to deposit.
Finally, technical issues with the payment provider or the casino's processing system can also cause deposits to fail. While less common, these temporary glitches can affect methods ranging from MiFinity to Binance Pay. If multiple attempts with correct details fail, contacting support is advisable.
Why the First Withdrawal Takes 1 to 3 Business Days
The initial withdrawal process for methods like Visa / Mastercard necessitates a waiting period of 1 to 3 business days due to the mandatory Know Your Customer (KYC) verification. This procedure requires players to submit identification and proof of address, which are then reviewed by the casino. This verification is a standard security measure.
This 1 to 3 business day timeframe also applies to bank transfers, which inherently involve more complex interbank processing and reconciliation procedures compared to instantaneous digital methods. The extended duration ensures that all regulatory and security checks are completed thoroughly before funds are released. This is standard practice for traditional banking methods.
While most crypto withdrawals, such as Litecoin (LTC) and USDT (TRC-20), aim for processing within 0 to 24 hours, the very first withdrawal might still experience a slight delay if KYC is pending or if the player opts for a bank transfer. Subsequent withdrawals for crypto are generally much faster, often within a few hours.
Payment methods, limits and fees
Method
Type
Deposit
Withdrawal
Min. Deposit
Limit
Fees
Visa / Mastercard
card
Instant
1-3 Business Days (Visa)
10 EUR
10 - 5.000 EUR
None
MiFinity
e-wallet
Instant
0-24 Hours
10 EUR
10 - 10.000 EUR
None
Neteller
e-wallet
Instant
0-24 Hours
10 EUR
10 - 10.000 EUR
None
Bitcoin (BTC)
crypto
10-60 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
Dogecoin (DOGE)
crypto
5-30 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
Litecoin (LTC)
crypto
5-30 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
USDT (TRC-20)
crypto
Instant (1-5 Minutes)
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Low Network Fee)
CashtoCode eVoucher
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Neosurf
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Banküberweisung
bank
1-3 Business Days
3-5 Business Days
20 EUR
20 - 10.000 EUR
None (Bank Fees Possible)
Minimum Deposit 10 EUR for 20 EUR
The minimum deposit amount at the casino is 10 EUR, as seen with methods like Paysafecard and Neteller. This threshold is consistent across several payment options, offering a low entry point for players. For example, users can initiate transactions with Paysafecard starting from 10 EUR.
However, when considering certain cryptocurrency options, the minimum deposit requirement increases to 20 EUR. Bitcoin (BTC) and Dogecoin (DOGE) both require a minimum deposit of 20 EUR to initiate a transaction. This applies similarly to Banküberweisung and Binance Pay methods.
This tiered minimum deposit structure means players choosing specific digital currencies or traditional bank transfers will need to deposit at least 20 EUR. The 10 EUR minimum is generally available for prepaid options and e-wallets like Neteller and MiFinity.
Open Bonus Blocks Payout: 2 Ways
The welcome bonus offers a 300% match up to €2,000, accompanied by 100 free spins. This substantial bonus package is designed to provide new players with a significant boost to their initial bankroll. The bonus is structured to reward players who make a qualifying deposit.
To unlock bonus funds for withdrawal, players must meet specific wagering requirements. For instance, if a player deposits €100 and receives a €300 bonus, they will need to wager €12,000 (300 EUR * 40) to convert the bonus to real money. This calculation is based on a typical 40x wagering requirement.
Free spins winnings may also be subject to separate wagering conditions, effectively presenting a second pathway for bonus conversion. It is crucial for players to consult the full bonus terms and conditions to understand these specific requirements for both the deposit match and free spin payouts.
Which Methods Credit Deposits Instantly to Account?
Several payment methods facilitate instant deposits, allowing players to begin gaming without delay. Paysafecard, Neosurf, and CashLib are prepaid voucher options that credit funds to the player's account immediately upon successful transaction. These are ideal for players seeking immediate access to their funds.
E-wallets such as Neteller and MiFinity also offer instant deposit capabilities, transferring funds from the e-wallet to the casino account without any waiting period. Similarly, the Binance Pay method ensures that deposits are credited instantly. These services streamline the deposit process significantly.
Even some cryptocurrency transactions, like USDT (TRC-20), offer near-instantaneous deposits, with processing times as short as 1 to 5 minutes. While Bitcoin (BTC) and Dogecoin (DOGE) have slightly longer processing times of 5 to 30 minutes, they are still considered rapid compared to traditional methods.
Request withdrawal on mobile: 4 steps in account
Initiating a withdrawal request via a mobile device typically involves a straightforward, multi-step process within the player's account. The first step is usually logging into the casino account on the mobile browser or dedicated app. This ensures secure access to personal account features.
The second step involves navigating to the 'Withdrawal' or 'Cashier' section of the account menu. Here, players can view available withdrawal methods and their associated limits. For example, Neteller and Bitcoin (BTC) allow withdrawals up to 10,000 EUR.
Following method selection, the third step is to enter the desired withdrawal amount, ensuring it meets the minimum requirement of 10 EUR for most methods. The fourth and final step is to confirm the transaction, after which the withdrawal is processed by the casino, with e-wallets like Neteller taking 0-24 hours for completion.
How Much Does a Payout Really Cost?
For the majority of the listed payment methods, there are no direct fees charged by the casino for processing withdrawals. Methods like Neteller, Bitcoin (BTC), Dogecoin (DOGE), Neosurf, and MiFinity all state 'Gebuehren None' for transactions. This means the casino does not add its own charges to your payout.
However, certain methods may incur network fees, particularly cryptocurrency transactions. Bitcoin (BTC) and Dogecoin (DOGE) withdrawals are subject to a 'Network Fee Only', which varies depending on blockchain congestion. USDT (TRC-20) also mentions a 'Low Network Fee'.
Bank transfers, while not incurring casino fees, can be subject to potential bank fees from the player's financial institution, as indicated by 'Bank Fees Possible'. Furthermore, prepaid methods like Paysafecard, Neosurf, CashLib, and CashtoCode eVoucher do not support withdrawals at all, meaning a payout is not an option through these channels.
KYC before first slot win withdrawal
The Know Your Customer (KYC) process requires submission of identification and proof of address documentation, which must not be older than 3 months. This verification step is mandatory before a player can initiate a withdrawal of any slot win. The review period for these documents typically spans 24 to 48 hours. Following successful verification, players become eligible to request payouts.
To complete the KYC, a valid ID and a utility bill or bank statement dated within the last three months are necessary. Without this completed verification, any request to withdraw winnings, including those from slot games, will be held. The casino aims to process these checks within a 24-48 hour timeframe. This ensures compliance and security for all transactions.
Players must ensure their provided documents are clear and legible, showing full names and addresses matching their account details. The 24-48 hour processing time for KYC commences upon the casino's receipt of these documents. Successful KYC clearance is a prerequisite for all subsequent withdrawal requests, not just those from slot wins.
Set deposit limit yourself: when it takes effect
Players can establish personal deposit limits to manage their gameplay responsibly. These self-imposed limits can be set at various intervals, such as daily, weekly, or monthly. Once a deposit limit is configured, it generally takes immediate effect for subsequent deposit attempts. This feature allows for proactive budget control.
For instance, setting a daily deposit limit of 100 EUR means that once this amount is reached within a 24-hour period, no further deposits will be accepted until the next day. The system ensures adherence to these limits strictly. This provides a structured approach to managing expenditure.
The minimum deposit acceptable across most methods is 10 EUR, with some methods like Banküberweisung or Binance Pay starting at 20 EUR. These limits are applied in conjunction with any self-set deposit caps. For example, if a player sets a 50 EUR daily limit, they cannot deposit 100 EUR even if the method allows it.
KYC Before First Payout: 24-48 Hours
The verification of player accounts through the Know Your Customer (KYC) process is a prerequisite for the first payout. This procedure involves submitting identification and proof of address documents, which are reviewed by the casino. The estimated time frame for this verification is between 24 and 48 hours. This ensures that all players meet the necessary security and regulatory requirements before funds can be released.
To facilitate a smooth KYC process, players should prepare their identification documents and a recent utility bill or bank statement, not older than three months. Once submitted, the casino's team will examine these documents within the 24-48 hour window. Successful completion of this step is essential for initiating any withdrawal.
The minimum deposit required varies by method, starting from 10 EUR for options like MiFinity or Neteller, and 20 EUR for Banküberweisung and crypto methods such as Binance Pay. While deposits can be made with these minimums, the first payout is contingent upon the completion of the KYC checks, which take 24-48 hours.
Payments Outside EUR: Surcharge for Currency Conversion
When making payments using currencies other than EUR, players should anticipate potential surcharges for currency conversion. While the listed transaction limits, such as 10 - 10,000 EUR for MiFinity, are in Euros, actual amounts in other currencies will be subject to the exchange rate applied by the payment provider.
For example, if a player deposits using a method with a minimum of 10 EUR and their local currency is USD, the actual amount debited will depend on the prevailing exchange rate plus any conversion fees. Similarly, withdrawals will be converted back to the player's local currency, incurring potential charges. The casino itself does not levy these conversion fees, but the processing entities do.
The available payment methods include a range of options such as MiFinity, Banküberweisung, and various cryptocurrencies like Binance Pay and Bitcoin (BTC). Each of these methods has specific deposit and withdrawal times and limits, generally within the 10 EUR to 10,000 EUR range. However, the impact of currency conversion surcharges can affect the net amount received or paid.
Cancel withdrawal: what is possible during wait
The possibility to cancel a withdrawal typically exists during the pending period before processing begins. For methods like MiFinity or Neteller, where withdrawals are processed within 0-24 hours, a cancellation may be feasible if requested promptly. This allows players to reverse a withdrawal request if they change their mind or need the funds for further gameplay.
For instance, if a withdrawal is requested via MiFinity, which has a payout window of 0-24 hours, a player might be able to cancel it if the request is made within this timeframe before the casino initiates the transfer. However, once the withdrawal status changes to 'processing' or 'completed', cancellation is no longer an option. The minimum deposit for MiFinity is 10 EUR.
Bank transfer withdrawals, taking 3-5 business days, offer a longer potential window for cancellation compared to instant e-wallet options. However, the exact duration during which a withdrawal can be cancelled depends on the internal processing stages of the casino. Prepaid methods like CashLib and CashtoCode eVoucher do not support withdrawals, thus eliminating the need for cancellation in those cases.